Privacy Policy


The Pasadena Convention and Visitors Bureau (PCVB) respects the privacy and confidentiality of individuals who visit the PCVB Web site located at www.pasadenacal.com. The PCVB maintains this Privacy Policy to help you understand the commitment of PCVB to safeguard the privacy of the information you provide to the PCVB on the PCVB Web site. This Privacy Policy outlines the information which PCVB will collect from you on the PCVB Web site and how PCVB will use that information.


Collection of Your Personal Information by PCVB
The PCVB's mission is to provide you with personalized services and offerings designed to enhance your Pasadena experience. To do so effectively, PCVB collects the following information:

(a) Personally Identifiable Information. PCVB, through the use of the PCVB Web site, only collects personally identifiable information about you when you voluntarily provide such personally identifiable information to PCVB using the PCVB Web site. If you do not wish your personally identifiable information to be collected, please do not submit it.

(b) Information from the Use of "Cookies". The PCVB Web site employs "cookie" technology. Cookies are small pieces of data stored in files on your computer allowing the PCVB Web site to track your use of the PCVB Website as you visit and revisit the PCVB Website. The use of cookies by the PCVB Web site complies with generally accepted programming standards and practices. Please note that you can choose to block the use of cookies through settings in your Web browser but be advised that certain features of the PCVB Web site may not work properly without them.



Use of Your Information by PCVB
It is the policy of the PCVB not to sell, share, transfer, or rent to third parties any information you provide to the PCVB, through the use of the PCVB Web site, without your written consent except as required by operation of the law or in compliance with legal authorities; provided, however the PCVB may share your personal information with certain third parties ("Target Third Parties") without your written consent in order to further the purpose for which you voluntarily provide the PCVB with the information. Additionally, the PCVB engages third party information management service providers to help maintain efficient operations. Because such information management service providers may access our systems, such information management service providers may have access to your information. The PCVB does not transfer or relinquish ownership of information maintained about you within PCVB systems and databases to such information management service providers but requires these information management service providers to sign confidentiality agreements to keep all confidential information and other proprietary information found in our systems confidential.

The PCVB routinely collects, compiles, and reports statistics and information reflecting the use of the PCVB Web site and information services in order to enhance membership services, advertising services, improve marketing and promotional efforts, analyze PCVB Web site usage, improve the PCVB Web site's content and layout, generate aggregate reports on trends, interests and behavior and enhance service offerings.

The PCVB reserves the right to take any action the PCVB deems prudent or necessary to safeguard the PCVB Web site and your information in the PCVB systems and databases from malicious or unwarranted attack by viruses, hackers, or other miscreants.



Collection and Use of Your Information by Third Parties
Please note that third parties offer goods and services on and through the PCVB Web site. We assume each such third party has its own internal privacy policy and data collection and use practices. The PCVB does not have any responsibility for their practices.


Changing and Deleting Your Personal Information
You may request the PCVB change or delete your personal information in PCVB systems and databases by submitting a detailed description of the desired action to the following e-mail address: cvb@pasadenacal.com

Please note that after the PCVB processes a change or deletes your personal information from active PCVB systems and databases, it is possible that non-active residual copies of your information may still exist in PCVB systems and on archive or backup media.



Your Consent
By using the PCVB Web site, you consent to the collection and use of the above-described information by PCVB (and Target Third Parties, in which case, once such Target Third Party is in possession of your information, we cannot control such Target Third Party's use of your information). If you do not agree with the terms and conditions stated in this Privacy Policy, please do not access or use the PCVB Web site.


Electronic Newsletters
We offer free, electronic newsletters, updates and e-mail reminders as a service to our registrants, based upon your voluntary subscription. You will only receive an electronic newsletter if you have requested it (opted-in). We do not share our mailing lists with any third parties, including advertisers or partners.


Your Questions and Concerns
If you have questions or concerns about this Privacy Policy or any of PCVB's use of your information, please contact the PCVB at the following e-mail address: cvb@pasadenacal.com.


Changes to this Privacy Policy
On occasion the PCVB may amend or change this Privacy Policy by updating or revising this posting, with the revised terms taking effect as of the date of its posting.


Posted: August 10, 2004


 


 


 

 



For further information, contact or stop by our Visitors Center located at: 
171 South Los Robles Ave., Pasadena, CA 91101      Tel: (626) 795-9311 or  (800) 307-7977  Fax: (626) 795-9656
Hours: Monday - Friday, 8 a.m. - 5 p.m., Saturday, 10 a.m. - 4 p.m.