The Pasadena Convention &Visitors Bureau's (CVB) Client Services department is eager to ensure that your experience in our "village" exceeds your expectations in every way. The department is pleased to offer the following:

PROGRAM PLANNING ASSISTANCE
The Client Services department can provide information and referrals for every aspect of program planning. From arranging a personal welcome from the mayor to finding the ideal off-site special event location, the department has the knowledge and the resources to help you create a memorable meeting or convention. The department can assist with companion programs, transportation, sightseeing tours, entertainment referrals, and much more.

PROMOTIONAL MATERIALS
The Pasadena CVB is pleased to provide a complimentary, four-color "attendance builder" that can be massed mailed to attendees. We also offer complimentary Event Calendars and Visitors Guides for on-site distribution. The comprehensive Visitors Guide features information on dining & nightlife, arts & attractions, sports & recreation, and a fold-out map. 

REGISTRATION ASSISTANCE
The Client Services department provides experienced professional staff members who will provide quality assistance for all your convention needs This assistance is available at $15 per our. All staff is guaranteed a minimum of 4 hours per day. For every 100 guestrooms utilized you are entitled to receive 4-hours complimentary. Personnel are not bonded. Requests should be made 30 days in advance. Listed below are several ways our staff can assist:

• Hospitality table & staff to provide attendees with information on restaurants, shopping, attractions and directions.

• Registration support

• Computer assistance for database input and badge production

• Greeters and room monitor assistance

COMPUTERIZED HOUSING
The Pasadena CVB offers a complimentary computerized reservation service to groups using two or more Pasadena hotels with a minimum of 400 guestrooms on peak night.

• Housing coordinator will manage and monitor hotel inventories to maximize room block.

• Reports available to the meeting planner include a rooming list, an inventory summary and cancellation reports on a weekly basis.

• Attendees may fax, mail or reserve online at www.pasadenacal./housing.

• Link from your organization's Web site to the housing  reservation site.

• Acknowledgment notices are mailed to each delegate on a weekly basis.

• Final housing recap will be provided once meeting has finalized for future reference.

• A customized hotel reservation form provided for distribution.
  

PUBLICITY
To enhance your public relations efforts, the Pasadena CVB's public relations department offers media lists and a photo CD.

VIP AMENITIES
As a token of appreciation, our staff provides an in-room amenity to those who are responsible for organizing and bringing your event to Pasadena.